Once you are approved for child care assistance, your CCR&R will send you the following documents:
- Parent/Applicant and Provider Agreement (PAPA)
- e-Child Care Parent/Provider Responsibilities and Agreement
You must complete, sign and return these agreements within 10 calendar days. If you need additional time, you must contact your CCR&R.
Your PAPA will need to include:
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Name and address of your provider;
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The start and end date of child care services; Days and hours care is needed;
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The state's CCAP payment rate; and
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Your copayment amount, which is your share of the cost of child care (please note that copays have been suspended through June 30, 2024).
The PAPA also provides important information about CCAP program rules and your rights and responsibilities. It tells you about the reasons your CCAP benefits could be terminated or how you could become ineligible for the program (e.g., if you did not follow the program rules or if your family's income exceeds program requirements).
It is very important that you complete and return the PAPA to your CCR&R within 10 calendar days. You will need to complete a separate PAPA for each child receiving child care assistance.
The e-Child Care Parent/Provider Responsibilities and Agreement covers your responsibilities, the providers’ responsibilities and e-Child Care policies and rules. You must sign this document agreeing to use the e-Child Care daily attendance system — either through the Point of Service (POS) electronic swipe machine or the Interactive Voice Response (IVR) phone system — depending on what type of system your provider uses. Please note that use of the e-Child Care attendance system is suspended through June 30, 2024. However, you need to have a signed e-Child Care Parent/Provider Responsibilities and Agreement for every provider you are using.
Before payment for your child's care can start, both you and your provider must sign the PAPA and the e-Child Care Agreement. If you don’t return the required paperwork and documents within 10 calendar days, you will lose your benefits and will need to restart the application process. If you need additional time to sign the agreements, you can contact your CCR&R and request an extension.
Reminder: If you have more than one provider (e.g., a summer youth camp and a before/after care provider) you will need to complete separate agreements for each provider.